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Boas práticas ao Serviço do Utente - Centro Hospitalar do Tâmega e Sousa, EPE

Boas práticas ao Serviço do Utente - Centro Hospitalar do Tâmega e Sousa, EPE

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HEALTH LITERACY SAVES LIVES
PRESIDENT OF THE PORTUGUESE HEALTH LITERACY SOCIETY (SPLS)
PHD PROFESSOR IN COMMUNICATION SCIENCES - HEALTH LITERACY (ISCSP)
DIRECTOR OF GRADUATE GRADUATION IN HEALTH LITERACY (ISPA)


People must be able to access, understand and use
appropriate, aware, motivated and accessible health resources.
Being healthy also means having a level of health literacy that
allows correct and responsible decisions, for themselves and for those who
we depends.
Access to health must be facilitated.
This e-book, Good Practices at the Service of the User – Centro Hospitalar
Tâmega e Sousa, now published, demonstrates that, with
implemented health literacy strategies, it is possible to facilitate
users' access to services, increase their knowledge,
motivation, understanding and use of resources.
This e-book brings us a happy and invigorating walk on a
extensive range of services provided to the citizen, offered with
quality and rigor, by the Centro Hospitalar Tâmega e Sousa.

Authors: Cristina Vaz de Almeida, José Ribeiro Nunes, Amélia Rocha, Ana Isabel Dias, Bruno Marinho, Carla Maia, Carlos Botelho, Cláudia Fagundes, Cristina Costa, Cristina Gomes, Cristina Pinto,
Diana Leite, Elisabete Pereira, Fabiana Castro, Filipa Miranda, Francisco Pereira da Silva, Helena Queirós, Idalina Fernandes, João Rocha, João Simas, Joaquim Moreira, Jorge Brandão,
Licínio Soares, Luciana Guimarães, Mara Pinto, Maria Filomena Pinto, Maria Irene Gonçalves, Mário Pires, Miguel Machado, Miguel Sousa, Paula Aires, Paulo Reis, Pedro Luís Ferreira, Pedro Palma,
Rita Araújo, Rita Veiga Ferraz, Rosa Leão, Sandra Magalhães, Sara Camões, Sílvia Couto, Sónia Santos, Susana Lira, Tiago Araújo and Vânia Marques

Preface: José Ribeiro Nunes

Scientific Coordination: Cristina Vaz de Almeida
Editing coordinators: Cristina Vaz de Almeida, José Ribeiro Nunes, Luciana Guimarães, Elisabete Pereira and Inês Sousa

Graphic design: Sara Moreira

Year of publication: April 2022
Editor: Tâmega Sousa Hospital Center, EPE
ISBN: 978-989-33-3085-2

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