Manual | Floor Staff

The manual of Portuguese as a Non-Native Language – Floor Staff is intended for adult migrant or refugee citizens from countries on other continents who are attending the Inclusion course – Floor Staff.

The curriculum organization of the Inclusion course – Floor Staff aims to promote the development of Portuguese language skills in close connection with the development of professional skills in the hospitality sector to enhance the employability of these citizens and strengthen their social and cultural integration.

In this way, the manual is designed to guide the process of building explicit and conscious grammatical representations and the acquisition of vocabulary and expressions from everyday life and the professional area of Floor Staff in an integrated manner. It aims to provide a working tool that allows the learner to communicate at a basic level in various situations (everyday life, training, and work), developing skills in listening comprehension, oral production, oral interaction, reading comprehension, and writing.

The manual is divided into four parts: exercises, common vocabulary, grammatical appendix, and specific vocabulary. The contents and organization make the manual a guiding and, at the same time, versatile instrument. The exercises are mainly based on listening, repetition, and pair practice and can be enriched with contributions from everyone. The resources serve as a starting point for creating new exercises according to the needs of the learners.

Authors: Center for Education, Training, and Certification of SCML

Design and layout: SCML Editorial Center

Year of Publication: 2024
Publisher: SCML
ISBN@: 9789899151901

The Center for Education, Training, and Certification (CEFC) of the Santa Casa da Misericórdia de Lisboa offers diverse training for young people and adults who aspire to complete basic education or resume their educational path.
The CEFC provides modular school pathways (up to 9th grade) and offers adult education and training, ideal for those looking to complete their schooling, acquire technical skills, or facilitate professional integration.

If you are looking to develop skills, retrain, or obtain a certification, this is an opportunity to invest in the future.

Enrollment is open. Check the calendar, courses, and access conditions at: https://scml.pt/educacao-e-formacao/cefc/